Shipping policy

Orders shipped through small package carriers/damaged shipment information:

Epoxy Hub recommends all liquid products be shipped via freight to ensure all items arrive intact. We take every precaution to ensure the safe arrival of your order but can not be held liable for damage after it leaves our warehouse if you choose to send your items through a small package carrier. Once your order arrives please inspect immediately. If there is any damage please notify the carrier immediately. Any claims for damage must be made by you to the carrier as soon as possible.

Processing Times:

All orders are processed within 1-2 business days (not including weekends or holidays). An order confirmation will automatically be sent upon your order being entered and a second email will follow once shipped. If you do not receive this information please contact us. 

Online Orders:

All orders placed online the shipping cost is calculated and invoiced separately. We will reach out via phone to give you the shipping cost total and collect payment for shipping prior to items being shipped. Please make sure to provide us with a good phone number to ensure there is no delay with your order. Customers are responsible for ensuring the accuracy of the shipping address at the time the order is placed. Once an order has been processed, changes cannot be guaranteed.

In Store Pick Up:

You can avoid shipping fees by selecting the in store pickup option at checkout. Our in store pickup hours are Monday through Friday 9am-4pm. Please call before traveling to ensure order is ready for pickup.